My machine needed attention, promptly and courteously checked by Stuart. Whilst there I investigated other machines, the retail staff were very friendly, helpful and knowledgeable. Perused the store, so much to see, always inspired when I visit this store. Thank you Hobkirk team.

Hi there, I just wanted to drop a quick message because I had such a great in store experience at the weekend - Elaine, really was great. I came to purchase my first sewing machine - Janome HD2200, based on a recommendation I came to the store to look at the machine, Elaine offered such knowledge and technical skills, the introduction to the machine she delivered made it less daunting and also gave me a confidence boost that I do actually know a little bit about sewing, I was so happy and confident I was making the right purchase. Elaine also advised on the correct accessories for my needs as i'm going to be using the machine to support my upholstery as well as cushions and seat covers etc… I really do speak so highly of my experience in store and have already discussed my time at Hobkirk's with my peers at the upholstery class. Thanks again, I really did feel like nothing was too much hassle and I left in such a great mood on a rainy miserable Saturday afternoon. I’m hopeful that perhaps the sewing classes may eventually return as I would defiantly enjoy another trip to Blackburn.

Visited the shop in person looking for a replacement for a much-loved Brother sewing machine. Service was fantastic and staff were happy to show me and demonstrate a number of machines before I settled on a new one. I came in to collect a few weeks later and again found staff to be helpful and attentive. Will definitely be returning for supplies and any future machines

From start to finish great service and a great products, I have just bought my 2nd machine from Hobkirk’s - we are a carpet retailer and we use their overlocking machine and also a great new sawing machine with a walking foot and a customised folding attachment for wide size carpet binding ! These machines Make such a easy job of creating a quality finish to our rugs, runners, and samples - Thanks to mark and his team.

I purchased an ex demo model Stellaire XJ1 from Hobkirks. All very strange making such a large purchase and never having seen the machine. My machine arrived so quickly, well packed and what an amazing machine. My experience with both Marcus and Linda has been exceptional. Linda has been so patient listening to and answering all my questions about this amazing beast of a machine. I can highly recommend Hobkirks and their service.

I bought my first sewing machine from Hobkirks in 1980. In the last couple of years I have bought two sewing machines, an embroidery machine and, now, two overlockers from them.

I wanted to upgrade my overlocker to one with auto tension and air threading. I spoke to Hobkirks. They offered me a very fair allowance for my existing overlocker against a new one.

I think the fact that after forty years I keep going back very probably speaks for itself. They offer an amazing choice of machines to suit every budget and always have a variety of pre-loved - and sometimes ex-demo machines - on offer. In addition to that they are super helpful. This time I dealt with Elaine who, as always, went to extraordinary lengths to ensure I was happy with my purchase.I highly recommend them to anybody who is the market for a sewing, embroidery, overlocker or coverstitch machine. In addition they have an incredible range of haberdashery and fabric. It’s a veritable treasure trove of goodies staffed by people who genuinely care that you get exactly what you want!

Thanks again Hobkirks - you rock!

Amazing company, so very helpful.. Marcus and the team are offering a wonderful after service... Truly amazed .. and I love my new machine.

I rarely write reviews but really wanted to leave feedback on this company as I was sooo impressed with the service. It is very rare that you phone and get to speak to someone immediately who is experienced and knows all about the products they sell and takes time to listen and provides great advice. I got the impression it was a smallish firm with a close neat team. No annoying being placed on hold for ages and being transferred to another member of staff and having to repeat all that you have just said. My email was promptly responded to by phone, which avoided endless back and forth emails and allowed them to gain more information to guide me on my purchase. Unfortunately the item I would like to buy is out of stock (not just with this company but nationwide due to the pandemic and shipping issues). However I was so impressed with the service, that I have asked to keep my order on back order and will wait until new supplies arrive.

This a fantastic company! They have a huge range of machines and just as importantly very knowledgeable staff! I bought my first overlocker, cover stitch and a replacement sewing machine. Lovely Elaine spent a few hours (on more than one occasion) showing me how to get the best out of my machines. The after sales support is invaluable and I highly recommend this company.

I ordered fabric online from Hobkirk. Great selection and easy to order quantity needed. I then received a call from Elaine, apologising that there wasn't enough of the original fabric, did I want to change it? Happy to! Mistakes like that happen and didn't take away much from my experience. Fabric now received, really happy with the speed of delivery and the quality of the fabric. Extra big thank you for Elaine, who was outstanding in her customer service.