Very friendly staff and very helpful.

Excellent range of sewing machines and accessories, friendly and informed service.

Great sewing shop, good choice of fabrics and machines, very helpful, friendly staff.

Great service and very friendly people and very helpful ❤️

I cannot thank you enough. it is not often in this day and age someone can be found ,a person who is kind and helpful. Thank you again.

Bought beginners machine under great advice from Tatyana (sorry if I spelt that wrong), got home, worked for a while then didn't.
Took it back in and was given a muppet /master class on its use from Elaine, who guided me step by step through all my failings till I could manage it.
I'm still not good...but machine is great and dragging me along with it.
Very kind staff, nothing so far has been a problem for them, great advise and patience of saints (though you can see when they think I'm stoopider than normal lol).
Thanks Hobkirk.

Best sewing machine shop around.

Very helpful training from Elaine Taylor at Blackburn as I bought my new HD2200. Thank you

Very proactive customer service from Linda Shore for ensuring ‘next day delivery’ was adhered to by the couriers on discovery that my Babylock workstation was still sitting in the couriers local depot.

I ordered a selection of fabrics from sale at 11.45pm Sunday evening and postie has just delivered them (12 noon Tuesday). As usual, fantastic quality at exceptional prices and beautifully presented tied in an organza ribbon. Highly recommended. Thank you for such wonderful service.