Hello Martin - just a short e-mail to thank you very much for your advice on Janome 6234 overlocker I bought last Thursday (having not got on very well with previous brother overlocker I was unsure about what to buy). 'Duck to water' - I love it - great choice and I wouldn't have picked it without your advice. Many thanks, best wishes Lesley

Dear Sirs, I just want to thank you for my order that I received the next day. Excellent service. Many thanks

Many thanks for my Lady Valet,I`m very pleased, thank you! Yours Sincerely L J

I just want to thank you for my order that arrived the next day. Excellent service.

I really must congratulate you on your service. Ordered yesterday, delivered today. Thank you

Hi All. Just to say that I am over the moon with your service. I ordered my threads on Friday and they arrived this morning, Saturday. Taking into account the awful weather, also I live in quite a rural area, all I can say is very well done and many thank you's. I am now off to use them. Will let you know how it goes. I wish you a successful 2010.

Dear Anne-Marie. I enjoyed Friday's 'Precious Metal Workshop' immensely. It was good to try something new in such a friendly, relaxed environment. Thanks also to Kath for taking my machine upstairs.

Just a card to say a big thank you for your help. Your friendly telephone manner and fast, efficient service is much appreciated. My latest purchase arrived in the post this morning and I can't wait to try it out!

Part 1: I ordered a dress form and chalk hem marker today from this company and I just wanted to say that dealing with them so far has been great! I had a couple of questions about delivery which I sent by email on Wednesday as I wasn't able to talk on the phone. Of the three companies I emailed, only Hobkirk came back to me!They did so within the hour, answering each question I had asked. When a couple more questions popped to my head, again without complaint they answered them all promptly and courteously. I phoned in to order today as I had some special delivery requests and they remembered my emails and took the order no problems. I'm expecting my form tomorrow, but just had to say that this is how customers hould be treated! Well done Hobkirk! I can't understand why other firms can't be like this?? If you put contact details up on your site, then the least you can do is respond to potential customers. That's two companies who lost out on a sale just because they couldn't be bothered to answer an email! Part 2: Well, the form and chalk marker arrived today before 9am as requested, she's all set up now, so I can dream about her all day at work - thanks Hobkirk!!

I bought my form from them too and like you had a very nice shopping experience.