Reviews
30th Jan 2018, 11:19
Absolutely amazing place brought my bernina machine in for a service and ended up leaving with a new janome machine !! Elaine was very patient and spent about an hour with me she is so enthusiastic about the machines and sewing it has reignited my love of being creative with fabric . THANK YOU. Looking forward to collecting my beloved bernina next week
25th Jan 2018, 09:40
Bought a babylock from here yesterday tatiana was absolutely fabulous went through 2 machines with me no rush very patient .I have to say am saving for an embroidery machine and I am going to buy from here they give good solid advise and didn't push me. They were lovely
24th Jan 2018, 15:58
Ordered fabric from here yesterday morning in their amazing sale. Within a couple of hours they had rung to discuss my order and by dinner time it had been dispatched, arrived today. Absolutely amazing service. Thank you to Elaine for the help. I will be back, and hopefully will have to have a trip over next time
9th Jan 2018, 11:47
Spoke to Tatiana late on Friday afternoon and ordered a machine. Explained that I'd like it as soon as possible because my current wouldn't sew properly. She went above and beyond for me and my new machine was delivered Monday morning.
Can't praise enough...excellent customer service, and I love the machine!
8th Jan 2018, 15:56
Fantastic place!! So helpful the staff especially Tatiana were so helpful and made the experience not only brilliant but great value for money also... we will definatly go back again ...looking forward to it!
5th Jan 2018, 13:37
Absolutely amazing service. A small but very important order of material with super fast delivery and incredibly helpful staff. Thank you. A company you can definitely trust.
4th Jan 2018, 15:49
Thank you, Marcus!! Exceptional customer service, You were an absolute star today, so helpful! Cannot wait for my machine to arrive so I can get playing!
13th Dec 2017, 16:57
I received the sewing machine yesterday, but have only just had time to test it out. One word: fantastic! I will be testing on some tougher materials over the next few weeks, but I'm sure it'll power through it all. Many thanks, a Merry Christmas and a happy new year.
17th Nov 2017, 23:01
Gordon, a true legend! An expert in the mindblowing world of machine parts!! He has the whole machine parts database memorised in his head!
Thank you for being able to identify,order and deliver the correct part- was like searching for a needle in a haystack I tell ya!
28th Aug 2017, 17:25
Saw the sewing machine I wanted for 2 months 40% cheaper than were I lived (inc. shipping and bank transfer charge). E-mailed them to ask the details I would needed for the shipping company I was planning to use and turned out they could ship it to me overseas as well. Saved me a lot of time and effort. Arranged everything in two days and after they received the money on a Saturday, shipped it immediately the following monday. Got it in thursday. Great customer service and great prices. Thank you!