Dear Marcus,

I just wanted to write this short note to thank you for the professional way in which my purchase of the Brother 6-needle embroidery machine was handled. The entire transaction went quick and very smoothly and it was a pleasure to deal with you all Hobkirks.

Thanks so much for arranging all the paperwork, the installation and training, but also the goodie box - it was like an early Christmas present. It's all great but I was also particularly interested in the spray oil which I wasn't aware of as a product, and is very useful indeed.

Finally please extend my warmest thanks to Lewis for the installation and training. Lewis is exceptionally professional, knowledgeable and did his utmost to ensure that I fully understand how the machine operates, and gave me reassurance that if I needed assistance at a later stage that I could just contact your offices. I appreciate the fact that it was a very long day for Lewis as he had to get up long before the crack of dawn to start his travels, but it didn't show, and he conducted his task with enthusiasm. I would most certainly contact Hobkirk for all my future related needs.

Hi Steph, Thanks for sorting this out. My order arrived today, super speedy! Perfect can't wait to start sewing. I found you via google after seeing the snowman panel on Hochanda. You were excellent value for money and great customer service, so I wouldn't hesitate to order again.

Huge thank you to Linda for organising delivery on a Saturday as a rush job for the Janome sewing machine for my daughter in law. Arrived as promised by DPD - great service. Taking the machine to Ireland tomorrow for a birthday present for her. Thank you again - brilliant service. x 

I would just like to thank you again for your hospitality yesterday.

Our colleagues found the training extremely useful in helping them to understand the machinery and what can go wrong and the reasons why.

Both Steve and Elaine were excellent in their presentations and there was plenty of fun learning the skills.(the girls especially)

Thank you for providing lunch, it was prefect.

Our colleagues have made good contacts with both Steve and Elaine and feel confident to call for help when needed.

I look forward to meeting again in the future when we start the next level of training.

I received my fabrics today and they are exactly what I was expecting :) Thank you so much!

Took my much loved Elna Lotus Special to be serviced. I’ve not used it for years, but it’s going with me, in hand luggage, on a trip to Switzerland. Back to where it was made, and where I now have family. Hobkirks were fantastic. So very welcoming and professional. I could have gone to a shop nearby, but they are not a patch on Hobkirks. I’ll be back

Would just like to say it was a pleasure to meet Elaine on Wed and to have the demo on the Gloria. Please pass on our thanks to her for her time and patience.

Just a quick email with regards to the training we have just had off Bailey, the service engineer, it was "Top Notch" and the guys just wanted to pass on their appreciation, thanks.

I’d just like to say a big Thank You for your prompt service! I ordered my Olivia dress form on Sunday evening and ‘she’ arrived early this afternoon (Tues). Now all I have to do is make her my twin and start using her!

Thank you very much for your excellent service, it is not very often that a delivery arrives here in the far West of Cornwall when expected and also within one day.  Your customer service team were also very helpful when I made my selection.